gbajie Terms and Conditions

1. General Terms

By accessing or using the gbajie platform, you confirm that you have read, understood and agreed to abide by these complete terms and conditions. If you do not agree with any part of these terms, please refrain from using the gbajie platform.

These terms and conditions form a binding legal agreement between gbajie ("we", "us", "platform") and the user ("you", "member", "player"). gbajie is an online entertainment and gaming platform designed specifically for players in Bangladesh.

gbajie follows SSL encryption and fair play principles in delivering its services. Every transaction is handled in a secure and transparent manner. The protection and safety of users is our highest priority.

2. Eligibility and Account Registration

2.1 Age Requirement

To create an account and play on the gbajie platform, you must be 21 years of age or older. We strictly prohibit gaming by minors. This platform's services are available only to those aged 21 and above.

2.2 Account Registration Terms

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in account cancellation. All information provided at registration must be accurate, complete and up to date.

• The name, address and identification details provided at registration must be real and accurate.
• A valid and active mobile number and email address are required.
• Accounts may not be created using another person's identity or information.
• gbajie may request identity verification (KYC) documents at any time.
• Failure to complete verification may result in the account being temporarily suspended.

2.3 Account Limit per Household

A maximum of one account is permitted per household, address or IP address. If multiple accounts are found sharing the same device, internet connection or payment method, all associated accounts may be cancelled and balances may be forfeited.

3. Account Security

The security of your gbajie account is entirely your responsibility. Keep your login credentials (username and password) confidential at all times and never share them with any third party.

• Use a strong password that combines letters, numbers and special characters.
• Always log out after using an unfamiliar or public device.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Using another person's account is strictly prohibited.

gbajie will never ask for your password or banking details via email or message. If you receive any such communication, treat it as fraudulent and contact us.

4. Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

gbajie supports the following payment methods for the convenience of Bangladeshi players: bKash, Nagad, Rocket and direct bank transfer. All transactions are conducted in Bangladeshi Taka (৳ / BDT).

4.2 Deposit Limits

• Minimum Deposit: ৳300 (for each payment method)
• Deposit amounts are generally reflected in the account instantly.
• If there is a delay due to a technical issue, please contact the support team.

4.3 Withdrawal Limits and Timeframes

• Minimum Withdrawal: ৳1,000
• Standard Withdrawal Time: 5–30 minutes
• Active bonus wagering requirements must be met before withdrawing.
• Withdrawals may be held until identity verification is complete.

4.4 Payment Verification

Before your first withdrawal, gbajie may complete an identity verification process. This is necessary to protect all players and prevent fraud. The payment method must be registered in the name of the account holder — third-party payment methods are not accepted.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

gbajie offers a special welcome bonus for new members. A 200% bonus is provided on the first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → Total ৳3,000
• Deposit ৳6,000 or more → Maximum ৳5,000 bonus → Total ৳11,000

5.2 Wagering Requirements

All bonuses require 20x wagering. This means the bonus amount must be wagered 20 times before withdrawal. For example, if you receive a ৳2,000 bonus, you must place ৳40,000 in bets.

• Wagering must be completed before the bonus expires.
• While one offer is active, another offer cannot be claimed.
• Winnings earned using bonus funds can be withdrawn after wagering requirements are met.
• Some games do not contribute to bonus wagering or contribute only partially — see the relevant game page for details.

5.3 General Terms for Promotional Offers

• gbajie reserves the right to modify, suspend or cancel any bonus offer at any time.
• Any attempt to claim a bonus through fraudulent means will result in the bonus being cancelled.
• Claiming bonuses using multiple accounts is strictly prohibited.
• The specific terms for each promotion will be detailed on that promotion's page.

6. Betting Rules

6.1 General Betting Rules

Cricket betting, slot games, casino games and various other online gaming options are available on the gbajie platform. Each game has its own specific rules, which are provided on the relevant game page.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical error, the original bet amount will be refunded.
• In live betting, if the connection is lost, existing bets will remain valid.
• If incorrect odds are displayed due to a system error, gbajie reserves the right to correct or cancel them.

6.2 Cricket Betting Rules

Betting is available on BPL, T20 World Cup, IPL and other international cricket matches. If a match is cancelled or abandoned due to weather or other reasons, bets will be settled according to the specific rules.

6.3 Responsible Betting

Gaming is an entertainment activity — do not treat it as a source of income. Do not bet more than you can afford to lose. For more information, visit our Responsible Gaming page.

7. Gaming Responsibility

gbajie places the highest importance on responsible gaming. We believe gaming should be an enjoyable form of entertainment, not a source of problems. The following tools are available to members:

• Deposit Limits: Set daily, weekly or monthly deposit limits.
• Betting Limits: Set a maximum bet amount for a given period.
• Session Limits: Set a maximum duration for gaming sessions.
• Self-Break: Temporarily deactivate your account for a set period.
• Permanent Exclusion: Permanently exclude yourself from the platform.

For any gaming-related concerns, contact us via our 24/7 live chat support or email.

8. Prohibited Activities

The following activities are strictly prohibited on the gbajie platform and may result in account cancellation and legal action:

1. Creating multiple accounts or using a third party's account.
2. Attempting to gain fraudulent benefit by abusing the bonus system.
3. Playing games using software, bots or automation tools.
4. Misconduct, harassment or inappropriate behavior toward other players or staff.
5. Using the platform for money laundering or as a source of illegal funds.
6. Attempting to hack or bypass the platform's security systems.
7. Creating an account with false information or committing identity fraud.
8. Sharing accounts or funds with other members (account sharing).

If gbajie detects fraudulent or suspicious activity, it may suspend or cancel the account and forfeit funds without prior notice.

9. Intellectual Property

All content on the gbajie platform — including logos, designs, text, graphics, software, interfaces and other elements — is the intellectual property of gbajie and is protected by applicable law.

• Using, copying or distributing gbajie's logos, brand elements or content without permission is prohibited.
• Reverse engineering of the platform's software or systems is not allowed.
• Content from game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.) is protected by their respective intellectual property laws.

gbajie grants the user a limited, non-transferable, and revocable permission to use the platform for personal and non-commercial purposes only.

10. Privacy & Data Protection

gbajie places the highest importance on the privacy of your personal information. We keep all data secure using SSL encryption technology. To learn more about how we collect, use, and protect your information, please read our Privacy Policy page.

Information registered in your account may be used for the following purposes:

• Identity verification and fraud prevention.
• Payment processing and maintaining records of financial transactions.
• Providing customer service and support.
• Platform development and improving user experience.
• Meeting valid regulatory requirements.

gbajie will never sell your personal information to third parties. However, there may be an obligation to share information with authorities in cases of legal requirements.

11. Limitations of Liability

The gbajie platform is provided on an "as-is" basis. We will not accept liability for the following:

• Losses caused by technical failures, server downtime, or internet connection issues.
• Delays or errors caused by third parties (game providers, payment gateways).
• Losses resulting from unauthorized third-party access to an account (in cases of user negligence).
• Losses from betting or financial losses from gaming.
• Indirect, incidental, or consequential damages.

In any circumstance, gbajie's total liability will be limited to the current balance available in the user's account.

12. Account Closure & Suspension

12.1 Closure by gbajie

gbajie may suspend or close an account in the following circumstances:

• Any violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Failure to verify identity or providing false information.
• Suspicion of money laundering or illegal activity.
• Creating multiple accounts or misusing bonuses.

12.2 Closure by User

You may contact our support team at any time to close your account. Please withdraw any valid remaining balance before closure.

12.3 Return of Funds

If an account is closed due to a violation of the terms and conditions, bonus funds and winnings earned from bonuses may be forfeited. However, original funds deposited by legitimate means will be returned after verification.

13. Changes to Terms and Conditions

gbajie reserves the right to change, amend, or update these rules and terms and conditions at any time. For significant changes, we will post a notice on the platform and/or inform members by email.

Continuing to use the platform after any changes will be considered as your automatic agreement to the updated terms and conditions. It is therefore recommended that you review this page regularly.

If any part of these terms and conditions is declared invalid or unenforceable, the remaining parts will remain fully in effect.

14. Contact & Support

If you have any questions about these rules and terms and conditions, or if you encounter any issues, please contact us:

• Live Chat: 24/7 Bengali live chat support
• Email: [email protected]

Our support team is available 24 hours a day, 7 days a week to serve you. We provide assistance in Bengali and are committed to resolving your issues quickly.

For more information, please also visit our other important pages: Privacy Policy, Responsible Gaming and FAQ.